aka.ms/authapp explained
Updated
aka.ms/authapp points to the download for Microsoft Authenticator, the free app that approves your sign-ins and generates verification codes.
When we checked in October 2026, aka.ms/authapp forwarded to Microsoft's Authenticator page at microsoft.com/security/mobile-authenticator-app, which links on to the official app store listings.
- Open aka.ms/authapp on your phone; it takes you to Microsoft's app page.
- Install Microsoft Authenticator from your phone's official app store (Google Play or the Apple App Store). Check that the publisher is Microsoft Corporation.
- Add your account by signing in or scanning the QR code Microsoft shows during setup.
- Approve sign-ins with a tap, or use the 6-digit codes it generates.
What the app is for
Instead of typing a password alone, two-step verification asks for a second proof that it is really you. The Authenticator app provides that proof — a tap or a short code — which makes your account much harder to break into. Microsoft describes it as a way to sign in to personal, work, school and other accounts, in some cases without a password at all.
Personal account or work and school account?
The app handles both, but you add them from different places:
- Personal Microsoft account (Outlook.com, Xbox, Minecraft): in the app choose to add a personal account and sign in. You manage your verification options in the security section of your Microsoft account.
- Work or school account: your organization usually starts the process. You open the Security info page — aka.ms/mysecurityinfo or aka.ms/mfasetup — choose the Authenticator app, and scan the QR code shown on your computer with the app.
- Other services: many non-Microsoft sites that support authenticator apps can also be added by scanning their QR code.
Microsoft's step-by-step instructions are in How to add your accounts to Microsoft Authenticator.
Before you change or lose your phone
The app lives on one device, so plan ahead. Add a second verification method (such as a phone number) to your accounts, and set up the app on your new phone while you can still use the old one. If you lose access to a work or school account entirely, your organization's IT help desk can reset your methods.
Frequently asked questions
Is Microsoft Authenticator free?
Yes. It is a free app from Microsoft, available for Android and iPhone.
Do I have to use the app?
No, but it is one of the most secure options. Depending on the account, you can also use a phone number or email address, set in your account security settings.
I got an approval request I did not start. What should I do?
Deny it. It may mean someone knows your password, so change your password and review your security info.
Can I use Authenticator for a work or school account?
Yes. Your organization usually asks you to register it on the Security info page; see aka.ms/mysecurityinfo.